I decided to check out the Facebook page for Volusia County , the county I used to live in. While other library Facebook pages are minimal or sparse, the Volusia County ’s Facebook page obviously has had some time and work put into it. It almost acts as its own website.
I like how at the very top of the page, they have links to a variety of commonly used resources such as the catalog, eBooks, and databases. You can even search the catalog directly from the Facebook webpage which is very handy. On the main page they also have all of the upcoming programs at all the library, complete with pictures so you can easily see what kind of programs will be offered without reading each blurb. Each of these events was also created as a specific Facebook event that you can RSVP to, if necessary. Volusia County has also created separate custom pages for downloads, eResources, teens, and locations. They make active use of the Facebook wall – as well – and frequently post about upcoming events and library news.
While the Facebook page is very intricate, I think at times it can be too overwhelming. For instance, on every page they have a “page curl” in the right-hand corner that encourages you to take their survey. While this is a good way to draw attention to their survey, it is on every single page and can get quite annoying. Additionally, once you take the survey (or choose not to), there is no way to remove that page curl effect.
Another frustration I have with the Facebook page is that while it lists all of the library’s upcoming events, you can not easily see which library they pertain to. The Volusia County is very big and it may not be that easy for someone who lives in Debary to drive 45 minutes to attend an event at the Daytona branch. I have to read the event listing in full before I can tell which library it is for.
All things considered, I think the Volusia County Facebook page is very well done. It was created by someone who is very knowledgeable about web-design and social media. I’m glad to see the county investing resources into their Facebook page instead of just having the bare minimum, like some other library pages do. It serves as an excellent example of a quality Facebook page that other libraries could strive towards.
As a Volusia County Public Librarian, I can tell you that our IT Librarian has worked hard to to make our web site and social media pages inviting and intuitive. We were only allowed to join fb a year ago. In fact, prior to 2010, our web presence was very limited. I agree that the survey curl is a pain!!! We do get good feedback from the survey, but it SHOULD NOT be on every page or is should disappear if you've already taken/allow you to decline. The site overall is engaging, though. Thanks for your objective, and compimentary, opinion.
ReplyDeleteI prefer it when Web 2.0 technology is integrated with the library itself and with the library’s other Web 2.0 technologies; I especially liked how Volusia County Libraries provide patrons with the ease of searching the catalog while remaining on the Facebook site. I compared their page likes to Orange County’s and Broward County’s and I was surprised. I thought that 568 likes was a small number but Orange and Broward only had 44 and 46 respectively.
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